Customer fields

    

Topic: Sales > Working with Customers

Customer Name *

The unique name of the customer's company.

 

Ref # *

See Working with Reference numbers (Ref #).

 

Owner

This is the Worker that owns the Document. By default this is the name of the Worker that first created the Document. However the Owner can be re-assigned at any time. The list of Owners is the current list of Workers that have login permission.

 

Balance

See Working with the Balance field.

 

Currency

See Working with Currencies.

 

Credit Limit

Use this field to enter a Credit Limit for your Customer.

 

Main Contact tab

Enter the details of your main contact here. This contact will appear in the Contacts List underneath the Organiser node on the Explorer.

 

For details of the Contact fields see Working with Contacts and Contact fields.

 

Profile tab

 

Is Active

Flag indicating if the Customer is active.

 

Customer Since

This date is automatically populated with the date you created this Customer Document.

 

Type of Business

Use this field to help you in your marketing campaigns.

 

Enable login

Enable login to the Customer Portal. For more details on the Portal see The Customer Portal.

 

Login ID

The Customer's Portal Login ID. When creating a new Customer a value of [auto] will automatically set the Login ID to the Customer Ref #.

 

Password

The Customer's Portal Login ID. When creating a new Customer a value of [auto] will automatically set the password to random text.

 

Tax Code

See Working with Tax Codes

 

Customer is VAT registered

Check this box if the Customer is VAT registered. Checking the box will allow you to enter the Customer's VAT number (below).

 

VAT No.

The Customer's VAT Registration number. The VAT number can be displayed on Customer Sales Invoices. Whether the VAT number is displayed on Documents is controlled by the Document's associated Print Template. See Working with Document Templates for more details.

 

Is from other EC Member State

Check this box if the Customer is a member of the EU. This enables correct VAT calculations to be made for the VAT100 Report.

 

Terms

See Working with Payment Terms

 

Price Level

See Working with Price Levels

 

Ship Via

The default Shipping Carrier together with the preferred shipment method

and e.g. DHL Express 9.00.

 

Shipping Terms

The default Shipping Terms. For example this could be standard Incoterms (International Commercial Terms) such as FOB (Free on Board), CPT (Carriage Paid To) etc. together with any associated information.

 

Name used on Checks

If filled in, this is the name used on Checks (for example for Customer Refunds) instead of the default Customer name. See Working with Checks for related details.

 

Payment Processor

The default Payment Processor for this Customer. See Payment Processors for more details.

 

Notes tab

Store notes here that you want everyone to see.

 

Transactions tab

This tab allows you to conveniently list the Transactions associated with this Customer. Once listed, transactions can be bookmarked or displayed in a new popup window.

 

Memos tab

See Working with Memos

 

Contacts tab

See Working with Contacts

 

Classification tab

See Working with Classifications