Working with Supplier Credit Notes

Overview

You can use the Supplier Credit note (sometimes referred to as a Credit Memo) in four ways:

•	When your Supplier allows you to purchase goods or services for the amount specified on the Credit Note on a future date. They might do this as a gesture of goodwill or as compensation.

•	When you have paid a Bill containing an incorrect amount to your Supplier. Think of the Supplier Credit Note as a 'negative Bill'.

•	When you returns goods to the Supplier you can raise a Supplier Credit Note to adjust your accounts accordingly.

•	If you are unhappy with some or all of the products and services you have been billed for, you would raise a Supplier Credit Note for the amount both parties agree to be deducted from the original Bill.

NOTE: Unlike a Customer Credit Note, a Supplier Credit Note Document is typically not issued to the Supplier. It is simply used to record the transaction. This ensures you have a record of the credit, and that your accounts are correct.

Prerequisites

Using salesorder.com the basics

Entering Line Items

Working with Transactional Documents

Working with Items

Entering and Editing

Creating a new Supplier Credit Note

See Creating new Transactions and Entering Line Items for the basic information. A Supplier Credit Note can be created directly from the Supplier (in a similar way to a Bill), or alternatively from a specific Bill. To create a Credit Note from a Bill simply follow the usual procedure for creating a related Document detailed in Creating related Documents.

Related tasks and information

Configuring Transactional Documents

Entering Billing/Shipping addresses

Creating related Documents

Working with Payments to Suppliers (Money Out)

Working with Supplier Refunds

Printing Documents

Working with Emails

Transaction Audit Trail

Working with Jobs

Working with Memos

Working with Classifications