Configuring Customers

    

Topic: Setup > Configuration

The Customer Configuration document enables you to configure various features associated with Customers. For example, Customer Portal login, and Customer Ref # generation.

 

To configure Customers, from the Explorer click Setup->Configuration. This displays the Configuration page. Then Click 'Customer', this displays the Customer Configuration Document.

 

Automatically enabling Customer Portal login

By default when a new Customer is created their login to the Customer Portal is disabled. By checking  'Enable login for new Customer' Customer login to the Portal will be enabled automatically (below).

 

Auto-enabling Customer Portal login

Auto-enabling Customer Portal login

 

Customer Ref #

The Customer Configuration Document is currently used to configure the unique Ref # assign to a new Customer. The Ref # can generated automatically (if the value is [auto]) or entered manually. In most cases the Ref # can be thought of as the Customer account number. For more information in Ref # use and configuration see Working with Reference numbers (Ref #).

 

 

Related tasks and information


Working with Customers

Working with Reference numbers (Ref #)

The Customer Portal