Secure and reliable |
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Most people don't worry about the reliability of their hardware or the security of their information until something goes wrong. We worry about it 24 hours a day, 365 days a year.
When you run your business with salesorder you are putting your company data, sensitive files and your livelihood onto a secure, robust and reliable platform. We meticulously check every network, hardware, software and security aspect of our service on a regular basis every day.
We only use the best hardware from the best manufacturers that has been thoroughly tested and is maintained to the highest standards. Our engineers are not just certified, they are experienced, hard working, focused and measured on providing a service to give you absolute peace of mind.
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| Green
We only use renewable energy to run your system. We utilise wind, water and solar power in accordance with the Renewable Energy Certification System. |
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Security is our number one priority
We consistently evaluate emerging and ongoing security threats to ensure no unauthorised access or compromise. Your information is protected by world class security systems that we constantly review to ensure you have best protection available.
What we do to protect you and your information
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| A secure and reliable data centre | Our servers are located at a facility that provides 24 hour physical security, redundant electrical generators, redundant data centre air conditioners, and other backup equipment designed to keep salesorder.com continually up and running. |
| A secure connection between the internet and our network | The salesorder.com network is protected by multiple firewalls and rigorous intrusion detection systems. We only use security systems from industry-leading security vendors. Our engineers monitor and analyse firewall logs to proactively identify security threats. We proactively monitor our security configurations for changes, vulnerabilities and errors. We regularly conduct vulnerability threat assessments and penetration tests. |
| Everything is encrypted | We use the strongest encryption products to protect your information. All connections to your salesorder.com display the lock icon in the browser so you know your connection is secure. |
| Only you have access to your information | Only users with a valid username, password and account number combination can access salesorder.com. All login and authentication data is encrypted via SSL. Salesorder.com security prevents another salesorder.com customer from accessing your data. This security is applied every time a page is requested or saved and maintained for the entire period you are logged in. |
| Internal network | Inside the perimeter firewalls, the systems are safeguarded by network address translation, port dedirection, IP masquerading, non-routable IP addressing schemes and more. |
| Operating system | We rigorously maintain robust operating system-level security by minimising access to our servers. We protect all operating system accounts with strong passwords. All operating systems are maintained at each vendor's recommended patch levels for security. We remove any unnecesssary manufacturers' functionality. |
| Database | Database access is controlled at the operating system and database connection level to assure security. |
| Servers | You own information you enter into salesorder.com. Only our team members are allowed direct access to servers when absolutely necessary for system management, maintenance, monitoring and backups. |
| Reliability and backup | All networking components and servers used by salesorder.com are configured to be redundant. All of your data is stored using RAID disks. All of your data is automatically backed up on an hourly basis. Backups are verified and moved to secure locations. |
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